Tech Wizards Business Service Packages

Package	Duration	Includes	Flat Fee
First-Time Fix	45 min	Quick diagnostics, basic software/hardware fixes, remote or on-site support (≤ 20 km)	$74.98
System Discovery-Simple infrastructure	120 min	System inventory, access setup, risk assessment	$179.99
One-Hour Strategic Consultation	60 min	Expert guidance on infrastructure, cloud, or security strategy. Includes high-level insight, actionable recommendations, and priority scheduling. Optional follow-up support available at discounted rates.	$120.00
Business Onboarding – Complex Infrastructure	480 min	Full inventory, infrastructure review, security audit, recovery time estimation	$499.99
Strategic Setup	120 min	Router/network install, testing, feedback loop, travel ≤ 20 km	$199.99
Performance Boost	90 min	PC upgrades, software optimization, hardware upgrade($120 value)	$249.97
Remote Assist	60 min	Secure remote session, diagnostics, basic fixes	$99.99
Extended Support	180 min	Multi-device setup, complex troubleshooting, travel ≤ 20 km	$249.99
Admin Support – 7 Days	Ongoing	System monitoring, updates, client feedback, remote support	$299.99
Admin Support – 30 Days	Ongoing	Full admin coverage, performance tuning, reporting	$899.99

Travel Surcharge

Distance	Surcharge	Notes
0–20 km	Included	No extra charge
21–35 km	$29.99	Extended travel zone
36–50 km	$49.99	Outer service area
51+ km	Custom Quote	Based on location and time

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Virtual IT Department – 3-Month Contract

3 Months Full-spectrum IT support: hardware, software, networking, cloud, and security.
Up to 60 hours of support over 3 months.
Dedicated technician, priority scheduling, monthly performance reports.
Remote and on-site support (≤ 35 km included).
Strategic planning, vendor coordination, and upgrade management.
Additional hours billed at $109.99/hr. $4,999.00

Admin Support – 30 Days: Service Agreement

This package includes up to 10 hours of dedicated support over a 30-day period. Services may include system monitoring, performance tuning, remote troubleshooting, and client feedback sessions.

Support hours are scheduled in advance or requested via our ticketing system.
Unused hours do not roll over to the next month.
Additional hours beyond the included 10 will be billed at our standard hourly rate of $121.48/hr.
Includes priority response time and access to remote diagnostics.

For custom coverage or on-site visits, please contact us for a tailored quote.

Admin Support – 7 Days: Service Agreement

This package includes up to 4 hours of dedicated support

Support hours are scheduled in advance or requested via our ticketing system.
Unused hours do not roll over to future weeks.
Additional hours beyond the included 4 will be billed at our standard hourly rate of $121.48/hr.
Includes priority response time and access to remote diagnostics.

Need more coverage? Consider our 30-Day Admin Support

Business Onboarding – Complex Infrastructure

This premium onboarding package is designed for businesses with layered systems and high uptime requirements. It includes 8 hours of dedicated setup and review.

Full remote access setup and priority scheduling
Comprehensive system diagnostics and environment mapping
Vulnerability assessment and recovery time estimation
Strategic roadmap for future improvements
Ideal for onboarding new clients or upgrading legacy infrastructure

Flat Fee: $499.99